Emergency Drainage Engineer
Chester& Surrounding Area

You are responsible for private drains within your property boundary. Since October 2011, lateral drains (the section that runs from your boundary to the public sewer) and the public sewer itself are the responsibility of your local water company. If a blockage is beyond your property boundary, contact your water company first — they will clear it at no charge. A drainage engineer in Chester can help identify where the blockage is.

Building over or near a public sewer requires a Build Over Agreement from your water company. For private drains, you do not need permission but you must ensure the drain remains accessible for maintenance. Building Regulations require that drains under or near buildings are adequately protected. A CCTV drain survey before and after construction is strongly recommended to prove the drain's condition.

For sewage backups and flooding drains, we prioritise your call as an emergency.

Yes, most emergency drainage services covering Chester operate 7 days a week, including weekends and bank holidays. Sewage backups and flooding drains are genuine emergencies that cannot wait until Monday. Expect to pay a premium of around 25% to 50% for weekend and out-of-hours call-outs compared to weekday rates.

Not always. A slow-draining sink is often caused by a localised blockage in the waste trap or the pipe immediately beneath the sink — hair, soap scum and grease are common culprits. However, if multiple fixtures are draining slowly or you notice gurgling sounds, the problem is likely further down in the main drain. A drainage engineer in Chester can distinguish between a simple waste pipe blockage and a more serious drain issue.

Stop using all taps, toilets and appliances that discharge into the drains immediately. Open windows for ventilation as sewage gases are hazardous. Do not attempt to clear the blockage yourself if raw sewage is involved — it carries serious health risks including E. coli and other bacteria. Call an emergency drainage engineer in Chester straight away and keep children and pets away from the affected area.